Due to the implementation of the General Data Protection Regulation (GDPR), which came into effect across Europe on May 25, 2018, we have updated our privacy and data protection policies. This Privacy Policy has been updated to reflect regulatory and technological changes applicable through 2026, including the use of this platform as hosting and e-commerce technology.
SIN·PAR is a brand that allows its users ("you") to purchase any of the products available through its website. SINPAR BCN S.L. ("we"), as the owner and data controller, manages and operates our website and its mobile version. We use technology provided by Shopify, which acts as a hosting provider and e-commerce platform. By accessing our website and proceeding with the purchase process, you acknowledge that you have read and understood this Privacy Policy, as well as the practices for information collection and management described herein. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.
Scope
This Privacy Policy provides a detailed and transparent description of our policy and practices regarding the collection, management, use, and disclosure of your personal data.
We are aware of the trust you place in us when providing your personal data. We want to emphasize our strong commitment to this trust, which we consider extremely important. We are fully committed to handling the personal data you entrust to us with absolute security and confidentiality when you make purchases on our website or subscribe to our services.
Below, you will find the table of contents covered by our Privacy Policy:
1. Collection of personal data
2. How we use your personal data
3. With whom we share your personal data
4. How long we store your personal data
5. Cookies and other web technologies
6. Your rights
7. How we protect your personal data
8. External links
9. International transfers
10. Changes to this Privacy Policy
11. Data Protection Officer
12. How to contact us
1. Collection of personal data
The term "personal data" refers to any information about an individual that enables their identification, whether directly or indirectly, including elements such as full name, telephone number, postal and email addresses, date of birth, password, and payment information. It does not include data from which identity has been removed (anonymous data). Online identifiers and technical data, such as IP address, device identifiers, browser data, or website usage data, may also be considered personal data when they allow your identification or can reasonably be linked to you.
In the course of our business activities, we collect and process personal data in various ways. This may occur through information you provide to us directly or by recording your interaction with our services, for example, through the use of cookies on our website and similar technologies. Additionally, we may receive information from external sources, including technology providers (such as Shopify) and other third parties who provide services on our behalf.
You have the option not to provide us with your personal data. However, in order to carry out a purchase and delivery process on our website, you will need to provide certain information. Likewise, we may require additional information if you wish to contact our Customer Service for inquiries or support.
What data do we request and store directly? If you make a purchase on our website, we will request and store the following information: full name, telephone number, full address, email address, and list of purchased products. If you choose to use only our newsletter subscription services, we will request only your email address. If you create an account, we may also store account information (e.g., username, preferences, and settings).
What data do we request but not store directly? If you make a purchase on our website, we will request your payment information. It is important to note that the handling of this information is carried out through the payment platform you have chosen (e.g., Shopify Payments, PayPal, or others). We do not view, store, or have full access to your card information. The selected payment platform processes this information with maximum security and confidentiality, in accordance with industry standards. If you have questions regarding the processing of this data, we recommend contacting the provider of the chosen payment system for detailed information regarding the security of such data handling. In all cases, we ensure the selection of secure payment platforms, recognized in the industry and compliant with standard information-processing safeguards.
Below is a more detailed breakdown of the type of information we collect from anyone who visits our website, subscribes to our informational services, or makes a purchase, either directly or indirectly:
· Data you provide to us: We collect and store the information you provide through our website or by other means, as detailed above.
· Data about third parties: If you make a purchase on behalf of another person (for example, as a gift), it is necessary to provide that person's personal data. You must obtain that person’s consent before sharing their personal data with us.
· Information from other sources: We may also receive personal data about you from affiliated entities, business partners, and independent third parties. This data may be combined with the rest of the information we collect about you. For example, if you arrive at our website via a link from one of our business partners and you are registered with that partner, they may share the information you provided, such as your contact and profile details. If you use third-party services (such as social networks) through our website or prior to visiting it, we may collect certain information such as your full name, email address, and any other information those services make available to us. We work with current and future partners to enhance and personalize your experience on our website, in accordance with the practices described in this Privacy Policy and always with the highest security and confidentiality safeguards.
· Automatically collected information: When you browse the site, we may collect device and usage information (e.g., IP, identifiers, browser, operating system, language, pages visited, clicks, date and time of access) via cookies and similar technologies.
· Geolocation and other data extracted from your mobile device: When you access our website from your mobile device, we may obtain and use information from your device (including approximate location), generally for similar purposes to those mentioned in this section.
2. How we use your personal data
The personal information we obtain about you is used for specific purposes. These objectives include providing you with details about the brand, directing and managing our commercial and promotional activities (such as email campaigns, segmentation, retargeting, user profiling, and internal studies for reporting and brand improvement), as well as providing, managing, and enhancing our services and shopping experience.
As mentioned above, the processing of your personal data may also include user-profiling activities. This involves the use of automated methods to process a person’s data in order to evaluate aspects related to their preferences, interests, behavior, location, or movements. These actions aim to define customer profiles that use our products and services, keep our website updated and relevant (optimizing user experience), drive our business, and design our commercial strategy.
We also use your personal information to manage orders, returns, and exchanges; arrange shipments; prevent fraud and improve security; manage your account (if applicable); remember preferences; and offer recommendations. We may also use certain advanced Shopify services, which incorporate data and information derived from your interactions with our store, with other stores, and with the Shopify platform itself, to enhance service performance and security.
We also use personal information within our hiring process and to optimize the professional development and training performance of our teams.
Deactivation of your SIN·PAR account:
You may request the deletion of your data by emailing hola@sinpar.es. You will be notified of the deactivation of your account by email. Account deactivation will prevent access to your purchase history.
Marketing
We want to help you explore our new products and take advantage of special offers available on our website. For this reason, you may receive emails or automated notifications containing details about offers and services that may be of interest to you.
You will receive commercial messages if you give your consent, request them, or have purchased products from us (in the latter case, you will receive only messages related to similar products and services), as long as you have not opted out.
In addition to commercial messages, we may occasionally send you messages to assess your satisfaction with the purchased product, the buying process, or the brand in general, and to ask for your feedback regarding future processes, products, and brand improvements.
Although email is our main form of communication, we may use other channels such as WhatsApp messages, Mailchimp, browser notifications (if you have consented to them), etc.
At any time, you may indicate that you prefer not to receive further communications or reject automatic notifications. You can unsubscribe from commercial communications by clicking the corresponding link at the bottom of the messages you receive or by emailing hola@sinpar.es.
Please note that even if you choose not to receive notifications or unsubscribe, we may still send you service-related communications, such as messages regarding the status of your purchases, returns, or service incidents.
3. With whom we share your information
We may share your personal information with other entities, such as affiliates or brand-associated companies, third parties, business partners, or service providers. In situations such as the total or partial sale or liquidation of our business, or in the event of a merger with another company, we will share your personal data with the new owner or merger partner, as appropriate. In the event of a legal obligation, we will share your data to protect our customers, website, company, rights, and property.
We require third parties to respect data security and process data lawfully. External providers are not authorized to use the data for their own purposes; they may only process it following our instructions and for specific purposes.
Below, you will find more details about the entities that may access your personal data:
• Shopify: We use Shopify to host the store and enable operation of the Services. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the service. In certain circumstances, Shopify may act as data controller for data processed for its own purposes (e.g., security and platform improvements) and will handle rights requests related to such processing.
• We work with fulfillment and courier service providers to share your information. This collaboration allows them to process your order, carry out delivery, and address any issues or inquiries related directly to the shipment.
• We collaborate with external providers who offer services on our behalf, including business analytics, data or payment processing, customer service, marketing, public relations, surveys or prize draws, and fraud prevention activities. It is important to emphasize that payment service providers are responsible for processing payment information, and neither we nor other providers have full access to it.
• Affiliated sites: If you accessed our website through an external web page or application, we may share information related to you.
• Business and marketing partners: We may share information to provide marketing services and display advertising (including advertising based on your online activity), in accordance with applicable law and your preferences.
We may also disclose your information to third parties if, in our sole discretion, we consider it necessary in the following situations:
• To comply with subpoenas, court orders, or other legitimate and enforceable legal processes; to exercise our legal rights; to defend ourselves against legal claims; or in any other situation required by law; we reserve the right to raise or waive any legal objection or right available to us.
• In the event of a legal obligation, we may share the collected information with authorities and other governmental entities.
For the purpose of investigating, preventing, or taking action regarding illegal or suspected illegal activities; protecting and defending our rights, property, and safety, as well as those of our users or others; and in accordance with the provisions in these Terms of Use or other agreements, including with partners or providers.
In the context of a business transaction such as dissolution, merger, acquisition, consolidation, or disposal of assets, or in exceptional circumstances like bankruptcy.
• Beyond the situations described above, and where required under applicable law, you will be notified before your personal data is shared with third parties, and you may request that we do not proceed if you prefer.
• We may also share anonymous or aggregated data with third parties, including advertisers and investors. For example, we may inform advertisers about the number of visitors to our website or the most popular products, without including identifiable personal information.
4. How long we store your information
We may retain certain information related to your purchase or subscription in our records, primarily for analytical purposes or to maintain documentation. The retention period of your personal data will vary depending on the purpose for which it was collected and how we use it.
We will only retain your personal data for as long as necessary to meet the objectives outlined in section 2, “How we use your personal data,” or to comply with legal obligations, resolve disputes, and enforce agreements.
In the commercial context, retention may continue as long as there is an active relationship with the customer and/or during the periods required to meet legal, tax, accounting, or warranty obligations, and when applicable, for the necessary duration of the purpose for which the data was collected.
5. Cookies and other web technologies
We collect data through the use of cookies and similar technologies, such as web beacons. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. These files are stored in your internet browser and contain basic information about your online activities. Each time you visit our site, your browser sends these cookies so the site can recognize your computer or mobile device, thus personalizing and improving your browsing experience.
• Below, we offer a more detailed description of the cookies and similar technologies we use, including web beacons.
• We use cookies on our website for the following general purposes: to recognize your browser when you return to our site, to store and remember preferences set during a previous visit. For example, if you have made a prior purchase, cookies allow us to retain your delivery details, preventing you from having to enter them again. Cookies also help tailor your browsing experience and the content of our website. For example, when you visit an online page, a cookie is automatically installed—either by us, our service providers, or partners—to identify your browser when you access the internet. This allows us to present you with information based on your apparent interests.
• To evaluate and record the performance of various features, offers, and electronic communications, which includes determining whether you have opened certain emails and whether you have clicked on any links within those emails.
The settings section in the toolbar of most browsers provides information on how to prevent the browser from accepting new cookies, how to set it to notify you when it receives a new cookie, or how to disable all unnecessary cookies. Please note that if you choose not to allow cookies, some parts of our website may not function properly.
If you would like more detailed information about what cookies are and how they work, we suggest visiting http://www.allaboutcookies.org/.
Web beacons
Our website may use web beacons, also known as “invisible GIFs” or “pixel tags”. These are tiny digital images with a unique identifier that function similarly to cookies and are embedded in a webpage’s code. We use them to understand browsing patterns of users moving from one page to another within our site, as well as to provide or transfer information to cookies. They also help us identify whether you access our site from an online ad on a third-party website and ultimately improve the overall performance of our website. In addition, we allow our service providers to use these web beacons to help us track which emails are opened by recipients and to monitor visitor traffic and actions on our site. This approach enables us to more accurately evaluate the relevance of our content and the effectiveness of our offerings.
Information collected by business partners and advertising networks for personalized ads.
We allow third parties to collect data about your online activities through cookies and other technologies. These third parties, such as advertising service providers, collect information about your interests when you view or interact with our ads on various websites. They then use this information to anticipate your behavior or preferences and display personalized ads on third-party sites. It is important to note that we have no control over nor access to the cookies and technologies used by third parties to collect information about your interests, and their practices fall outside the scope of this Privacy Policy. Some of these companies are members of the Network Advertising Initiative, which provides a central location to opt out of personalized ads offered by participating companies. To learn more, we suggest visiting the following site: https://www.networkadvertising.org/
DNT Signals (Do Not Track)
Your internet browser may send a "DNT" ("Do Not Track") signal to SIN·PAR and other websites to indicate that you prefer not to be tracked. Due to variations among browser default settings and how DNT signals are interpreted, site administrators are not always able to determine with certainty whether users have enabled the DNT option or whether they are aware of its existence. It is important to note that, at present, SIN·PAR cannot honor DNT signals. However, where required by applicable law, we will treat the Global Privacy Control (GPC) signal as a valid opt-out request for the device and browser from which the signal is sent.
6. Your rights
In accordance with applicable laws and regulations, you have the right to request access to, correction of, and deletion of your personal data, as well as the ability to restrict access to such data. You also have the right to data portability and to object to the processing of your personal data. Additionally, you have the right to determine how your personal data will be used, including how your rights may be exercised after your death.
Below, we provide more detailed information about the nature of these rights, as well as details on when and how you can exercise them. We commit to responding to any request related to the exercise of these rights within one month, unless applicable law establishes different deadlines.
Below is a summary of these rights:
• You have the right to request the deletion of your personal data in situations where: the data is no longer necessary for the purposes for which it was collected and processed; you withdraw your consent when processing is based on consent and no other legal basis exists; you object to the processing and there is no legitimate reason for us to continue; your data has been processed unlawfully; or there is a legal obligation to delete your personal data.
• You have the right to object to the processing of your personal data. We will honor your request unless we have a compelling and legitimate interest that overrides your objection, or we need to continue processing your data to exercise, establish, or defend our rights in legal proceedings.
• You have the right to restrict the processing of your personal data in the following situations: if you contest the accuracy of your data while we verify it; if processing is unlawful and you oppose the deletion of your data, requesting restricted processing instead; if we no longer need your data for the intended purposes but you require it for legal claims; or if you object to processing, which triggers a verification period to determine whether legal grounds override your objection.
• You have the right to data portability, which means you may request that we provide your personal data in a structured, commonly used format. You may also request that we transfer that data to a third party, where technically feasible. This right applies only to personal data you have provided to us, which is processed based on your consent or is necessary to perform a contract between you and us, and where processing is carried out by automated means.
• You have the right to establish post-mortem instructions regarding the future use of your personal data and how your rights should be exercised after your death. If we become aware of your passing, we will proceed to delete your personal data unless there are legal obligations or statutory retention periods we must comply with, in which case the information may be shared with a third party you have designated to represent you.
Additionally, depending on your place of residence, you may have the right to object to the “sale” or “sharing” of your data for personalized advertising purposes or object to processing for targeted advertising, in accordance with applicable law. You may also designate an authorized representative to exercise requests on your behalf, for which additional verification may be required.
No fee will be required to access your personal data or exercise your rights. However, in cases of clearly unfounded, repetitive, or excessive requests, we reserve the right to apply a reasonable fee.
Remember that you can always request to review, correct, or delete your personal data, as well as unsubscribe from our commercial notifications, at any time by emailing hola@sinpar.es.
7. How we protect your personal data
We want you to use our website with full confidence, and therefore we commit to safeguarding the information we collect. Although no platform can guarantee absolute security in an online environment, we have implemented and maintain appropriate organizational, technical, administrative, and physical measures to protect the personal data you provide. These measures aim to prevent unauthorized or unlawful access, unwanted disclosure, and protect against accidental loss, damage, alteration, or destruction. We also rely on third-party service providers that offer technologies with equivalent levels of guarantee, security, and trust. Please note that any information you send to us may not be fully protected during transmission if non-secure channels are used.
8. External links
On our website, you may find links to third-party websites, plug-ins, and applications. When accessing these sites through the links provided on our platform, the operators of those sites may collect or share information about you. The use of such information will be subject to the privacy policies of the respective sites, which may differ from our own Privacy Policy. We do not control these third-party websites, and therefore we recommend reviewing the privacy policies published on those sites to obtain detailed information about their data-collection, use, and disclosure practices.
9. International transfers
Personal data transfers are carried out as follows:
· To nations or entities approved by the European Commission as providing adequate protection;
To countries lacking sufficient protection, but whose transfers are governed by the European Commission’s standard contractual clauses.
· The transfer of your personal data to other countries within the European Economic Area for the purposes outlined in this Privacy Policy is possible. When transferring your personal data outside the European Economic Area or the United Kingdom (for example, when Shopify or other technology providers are involved), we implement safeguards to ensure adequate protection of your data using legally recognized mechanisms.
Personal data transfers are carried out as follows:
To nations or entities approved by the European Commission as providing adequate protection;
To countries lacking sufficient protection, but whose transfers are governed by the European Commission’s standard contractual clauses (or other equivalent mechanisms where applicable).
By using our services, you agree that your personal information may be transmitted to external entities as explained in this Privacy Policy.
10. Changes to the Privacy Policy
We reserve the right to make modifications or adjustments to this Privacy Policy from time to time. We suggest reviewing this Privacy Policy periodically to stay informed of the latest version. When required by applicable law, we will notify you of any significant changes.
11. Data Protection Officer
Under the new regulation, SIN·PAR is not required to appoint a Data Protection Officer. However, we will collaborate to provide information and address any questions, including with supervisory authorities, to those who request it. If you have a complaint regarding how we handle your data, you may contact us, and depending on your place of residence, you may also file a complaint with the appropriate data protection authority.
12. How to contact us
If you have any questions or requests regarding how we use and process your personal data, feel free to write to us at hola@sinpar.es. We are here to address any concerns you may have, so we encourage you to reach out to us.
