Due to the implementation of the new General Data Protection Regulation (GDPR), which came into effect for all of Europe on May 25, 2018, we have updated our privacy and data protection policies.

SIN·PAR is a brand that allows its users ("you") to purchase any of the products available through its website. SINPAR BCN S.L. ("we"), as the owner and data processing controller, manages and operates our website and mobile version. By accessing our website and going through the purchase process, you acknowledge having read and understood this Privacy Policy, as well as the practices for collecting and managing information described herein.

Scope

This Privacy Policy provides a detailed and transparent description of our policy and practices regarding the collection, management, use, and disclosure of your personal data.

We are aware of the trust you place in us by providing your personal data. We want to emphasize our significant commitment to this trust, considering it of utmost importance. We are fully committed to handling your personal data with complete security and confidentiality when you make purchases on our website or subscribe to our services.

Below, you will find the table of contents addressing our Privacy Policy:

1. Data Collection
2. How We Use Your Personal Data
3. With Whom We Share Your Personal Data
4. How Long We Retain Your Personal Data
5. Cookies and Other Web Technologies
6. Your Rights
7. How We Protect Your Personal Data
8. External Links
9. International Transfers
10. Changes to this Privacy Policy
11. Data Protection Officer
12. How to Contact Us

     1. Data Collection

The term "personal data" refers to any information about a person that allows for their identification, either directly or indirectly, including elements such as name and surname, phone number, postal and email addresses, date of birth, password, and payment information. Anonymous data (data from which identity has been removed) is not included.

In the course of our business activities, we collect and process personal data in various ways. This can occur through the information you directly provide to us or by recording your interaction with our services, for example, through the use of cookies on our website. Additionally, we may receive information from external sources.

You have the option not to provide us with your personal data. However, to complete a purchase and delivery on our website, it will be necessary for you to provide certain data. Additionally, we may need additional information if you wish to contact our Customer Service to address questions or make inquiries.

What data do we request and retain directly? In the case of making a purchase on our website, we will ask for and retain the following information: full name, phone number, complete address, email address, and a list of purchased products. If you choose to exclusively use our newsletter subscription services, we will only request your email address.

What data do we request and retain directly? In the case of making a purchase on our website, we will ask for and retain the following information: full name, phone number, complete address, email address, and a list of purchased products. If you choose to exclusively use our newsletter subscription services, we will only request your email address.

What data do we request but do not retain directly? In the case of making a purchase on our website, we will request your payment details. It is important to note that the management of this information is carried out through the payment platform you have chosen. We do not view, store, or have access to this data. The selected payment platform processes this information with the highest security and confidentiality. If you have questions about the processing of this data, we recommend that you contact the chosen payment system provider on our website for detailed information on the security of handling this data. In any case, we guarantee the selection of completely secure payment platforms, recognized in the industry and complying with the highest guarantees in the storage and processing of information.

Here is a more detailed breakdown of the type of information we collect from anyone visiting our website, making a visit, subscribing to our informational services, or making a purchase, either directly or indirectly:

  • Data you provide: We collect and store the information you provide to us through our website or other means, as detailed above.
  • Third-party data: In the event of making a purchase on behalf of another person (for example, as a gift), it is necessary to provide the personal data of that person. You must obtain the consent of these individuals before sharing their personal data with us.
  • Information from other sources: We may also receive personal data about you from affiliated entities, our business partners, and independent third parties, which may be combined with the rest of the information we collect about you. For example, if you access our website through a link from one of our business partners' sites and have registered with that partner, they may share with us the information you have provided, such as your contact details and profile. For instance, if you access third-party services (such as social media services) through our website or before visiting it, we may collect certain information, such as your name, email address, and any other data that these services make available. We collaborate with our current and potential partners to enhance and customize your experience on our website in accordance with the practices outlined in this Privacy Policy and always ensuring the highest level of security and confidentiality for your data.
  • Obtaining information from other sources: We may also receive personal data about you from affiliated entities, business partners, and independent third parties. This data may be combined with information collected from other sources. For example, if you arrive at our website through a link from one of our business partners and have registered with that partner, they may share with us the provided information, such as your contact details and profile. If you use third-party services (such as social media) through our website or before visiting it, we may collect certain information, such as your name, email address, and any other data these services provide. We work in collaboration with our current and future partners to enhance and personalize your experience on our website, all in line with the practices described in this Privacy Policy, ensuring the utmost security and confidentiality of your data.
  • Geographical location and other data extracted from your mobile device: When you access our website from your mobile device, we may obtain and use information from your device, usually for purposes similar to those mentioned in the section above.
     2. How we use your personal data

The personal information we collect about you is used exclusively for specific purposes. These objectives include providing you with details about the brand, directing and managing our business and promotional activities (such as email campaigns, segmentation, retargeting, user profiling, and internal studies for brand reports and improvement).

As mentioned earlier, the processing of your personal data may also involve user profiling activities. This entails the use of automated methods to process an individual's data to evaluate specific aspects related to their preferences, interests, behavior, location, or movements. These actions aim to define customer profiles using our products and services, keep our website up-to-date and relevant (optimizing the user experience), drive our business, and formulate our business strategy.

Furthermore, we use personal information within the framework of our hiring process and for the purpose of optimizing the performance of our team's professional training.

Deactivation of your SIN·PAR account:

You can notify us of your data removal by emailing hola@sinpar.es. The deactivation of your account will be confirmed via email. Deactivating your account will prevent you from accessing your purchase history.

Marketing

At any time you receive our communications, you will have the option to let us know if you prefer not to receive them anymore or decline automatic notifications. You can unsubscribe from commercial communications by clicking on the corresponding link at the bottom of the messages you receive or by sending us an email to hola@sinpar.es.

Please note that, even if you haven't chosen to receive our notifications or have unsubscribed, we may still send you specific communications, such as messages about the status of your purchases.

     3. With Whom We Share Your Personal Data

We may share your personal information with other entities, such as affiliates or brand associates, third parties, business partners, or service providers. In situations like the sale or total or partial liquidation of our business, or in the event of a merger with another company, we will share your personal data with the new owner or merging partner, as applicable. In case of legal obligation, we will share your data to protect our customers, website, business, rights, and property. We require third parties to respect the security of the data and handle it lawfully. Our external providers are not authorized to use the data for their own purposes; we only allow them to process it in accordance with our instructions and for specific purposes. Below, you will find more details about the entities that may have access to your personal data:

  • We collaborate with storage and courier service providers to share your information. This collaboration aims to enable them to process your order, carry out the delivery, and address any inquiries or issues directly related to the delivery.
  • We partner with external providers offering services on our behalf, including business analytics, data or payment processing, customer service, marketing, public relations, surveys or prize draws, and fraud prevention activities. It is essential to highlight that payment service providers are responsible for processing payment information, and neither we nor other providers have access to it. Payment information is secure and encrypted. Additionally, we may authorize them to collect information on our behalf, such as that necessary to use specific features of our website or facilitate the distribution of online ads tailored to your interests. These external providers will only have access to and collect information to the extent necessary to perform their functions, without being able to share or use it for other purposes.
  • Affiliate sites: In the event that you have arrived at our website through an external website or application, we may share information related to you.

We may also disclose your information to third parties if, in our absolute discretion, we deem it necessary in the following situations:

  • In order to comply with subpoenas, court orders, or other legitimate and enforceable legal processes; to exercise our legal rights; to defend ourselves against legal claims; or in any other situation where the law requires it, we reserve the right to assert or waive any objection or legal right available to us.
  • In the event of a legal obligation, we are willing to share the collected information with authorities and other governmental entities.
  • For the purpose of investigating, preventing, or taking action regarding illegal or suspected illegal activities; safeguarding and protecting our rights, properties, safety, as well as that of our users or other individuals; and in accordance with the provisions set forth in these Terms of Use or other agreements, including with our partners or providers.
  • In the context of a business operation, such as dissolution, merger, acquisition, consolidation, or disposition of assets, or in exceptional circumstances of bankruptcy.

Beyond what is established above, and in cases where it is necessary according to applicable law, you will be notified before sharing your personal data with third parties, and you may request that we refrain from doing so if you prefer.

  • It is also possible that we share anonymous or aggregated data with third parties, including advertisers and investors. For example, we may inform our advertisers about the number of visitors to our website or the most popular products, without including personally identifiable information.

     4. How Long We Retain Your Personal Data

We may retain certain information related to your purchase or subscription in our records, primarily for analytical purposes or to maintain documentation. The duration of retaining your personal data will vary based on the purpose for which it was collected and the use we make of it. We will only keep your personal information for the time necessary to fulfill the purposes outlined in Section 2, "How we use your personal data," or to meet our legal obligations.

     5. Cookies and Other Web Technologies

We collect data through the use of cookies and similar technologies, such as invisible pixels. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. These files are stored in your internet browser and contain basic information about your online activities. Each time you visit our site, your browser sends these cookies so the site can recognize your computer or mobile device, thereby personalizing and enhancing your browsing experience.

· Below, we will provide a more detailed description of the cookies and similar technologies we use, including invisible pixels. · We use cookies on our website for the following general purposes: to recognize your browser upon returning to our site, preserve, and remember preferences set during your previous visit. For example, if you have made a previous purchase, cookies enable us to retain your delivery details, eliminating the need to re-enter them with each new purchas.

· Adapting your browsing experience and our website content. For example, when you visit an online page, we automatically install a cookie, either by us, our service providers, or collaborators, to identify your browser when you connect to the internet. This allows us to present information based on your apparent interests.

· To assess and record the performance of various features, offers, and electronic communications, this involves determining whether you have opened specific emails and clicked on any links provided in those emails.

The settings section in the toolbar of most browsers will provide information on how to prevent the browser from accepting new cookies, how to set it to notify you when it receives a new cookie, or how to disable all cookies that you consider unnecessary. It is important to note that if you choose not to allow the installation of cookies, some parts of our website may not function properly.

If you want more detailed information on what cookies are and how they operate, we suggest visiting the website http://www.allaboutcookies.org/.

Web Beacons

Our website may use web beacons, also known as "invisible GIFs" or "invisible pixels." These are tiny digital images with a unique identifier that function similarly to cookies and are inserted into the code of a web page. We use them to understand user browsing patterns from one page to another within our site and to provide or transfer information to cookies. They also help us identify if you access our site from an online ad on a third-party site and, ultimately, contribute to improving the overall performance of our website. Additionally, we allow our service providers to use these web beacons to help us track which emails have been opened by recipients and to monitor traffic and actions of visitors on our site. This approach enables us to assess the relevance of our content and the effectiveness of our offers more accurately.

Information collected by business partners and advertising networks for the display of personalized advertisements.

We facilitate third parties in collecting data about your online activities through the use of cookies and other technologies. These third parties, such as advertising service providers, gather information about your interests when you view or interact with our ads on various websites. Subsequently, they use this information to anticipate your behavior or preferences and show you personalized ads on third-party sites. It is important to note that we have no control or access to the cookies and other technologies used by third parties to collect information about your interests, and their practices are beyond the scope of this Privacy Policy. Some of these companies are part of the Network Advertising Initiative, which provides a central place to opt-out of receiving personalized ads from affiliated companies. For more information, we recommend visiting the following website: https://www.networkadvertising.org/


Do Not Track (DNT) Signals

Your internet browser may send a "Do Not Track" (DNT) signal to indicate to SIN·PAR and other websites that you prefer not to be tracked. Due to variations in browser default settings and how they interpret DNT signals, site administrators may not always be able to determine with certainty whether users have activated the DNT option or are aware of its existence. It's important to note that, currently, we cannot consider Do Not Track signals at SIN·PAR.

     6. Your Rights

In accordance with current laws and regulations, you have the right to request access, correction, and deletion of your personal data, as well as the ability to restrict access to such data. You also have the right to data portability and to object to the processing of your personal data. Additionally, you will have the right to determine how your personal data is used, including the exercise of these rights after your passing.

Below, we provide more detailed information about the nature of these rights, as well as details on when and how you can exercise them. We commit to responding to any requests related to the enforcement of these rights within a maximum period of one month.


We outline the essence of these rights below:

  • You have the right to request the deletion of your personal data in situations where: they are no longer necessary for the purposes of collection and processing; you withdraw your consent, in cases where the processing of your personal data is based on consent and there is no other legal basis; you object to the processing of your personal data, and there is no legitimate reason to continue; your personal data is processed unlawfully; or there is a legal obligation to delete your personal data.
  • You have the right to object to the processing of your personal data. We will comply with your request unless we have a legitimate and compelling interest that overrides your objections, or we need to continue processing your personal data to exercise, establish, or defend our rights in a legal action.
  • You have the right to limit the processing of your personal data in the following situations: if you question the accuracy of your data while we verify it; if the processing is carried out unlawfully, you object to the deletion of your data and request that the processing be restricted instead; if we no longer need your data for the original purposes, but you require it for legal cases; or if you object to the processing, initiating a verification period of legal grounds that may prevail over your objection.
  • You have the right to data portability, which means you can request us to provide your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data to a third party, provided it is feasible. This right only applies to personal data you have provided to us, the processing of which is based on your consent or is necessary to perform a contract between you and us, and when the processing is carried out automatically.
  • You have the right to establish post-mortem instructions to determine the future use of your personal data and how your rights will be exercised after your death. In the event that we become aware of your death, we will proceed to delete your personal data unless there are legal obligations or legally required retention periods that we must comply with, in which case they may be disclosed to a third party you have designated to represent you.

There will be no fee required to access your personal data or exercise your rights. However, in cases of clearly unfounded, repetitive, or excessive requests, we reserve the right to apply a reasonable fee.

Remember that you can always request the consultation, correction, or deletion of your personal data, as well as unsubscribe from our commercial notifications at any time by sending us an email to hola@sinpar.es.

     7. How We Protect Your Personal Data

We want you to use our website with full confidence, so we are committed to safeguarding the information we collect. While no platform can guarantee absolute security in the online environment, we have implemented and maintain appropriate organizational, technical, administrative, and physical measures to protect the personal data you provide us. These measures aim to prevent unauthorized or illegal access, unwanted disclosure, as well as protect against accidental loss, damage, alteration, or destruction. Additionally, we use third-party services that provide us with technologies with an equivalent level of guarantees, security, and trust.

     8. External Links

On our website, you may find links to third-party sites, plugins, and applications. By accessing these sites through the links provided on our platform, the operators of such sites may collect or share information about you. The use of this information will be subject to the privacy policies of each site, which may differ from our own Privacy Policy. We do not have control over these third-party websites, so we recommend reviewing the privacy policies posted on such sites for detailed information on their practices of collecting, using, and disclosing personal data.

     9. International Transfers

The transfer of your personal data to other countries within the European Economic Area for the purposes outlined in this Privacy Policy is possible. In situations where we transfer your personal data outside the European Economic Area, we implement the following precautions to ensure the adequate protection of your data:

Personal data transfers are carried out as follows:

  • To nations or entities approved by the European Commission for providing an adequate level of protection;
  • To countries lacking sufficient protection, but whose transfers are governed by the standard contractual clauses established by the European Commission.


By using our services, you agree that your personal information may be transmitted to external entities, as explained in this Privacy Policy.

     10. Changes to the Privacy Policy

We reserve the right to make modifications or adjustments to this Privacy Policy from time to time. We suggest you periodically review this Privacy Policy to stay informed of the latest version.

     11. Data Protection Officer

According to the new regulations, SIN·PAR is not obligated to appoint a Data Protection Officer. However, we will collaborate to provide information and address any questions, including with supervisory authorities, for those who request it.

     12. How to Contact Us

If you have any questions or requests regarding how we use and process your personal data, feel free to write to us at hola@sinpar.es. We are here to address any concerns you may have, so we encourage you to get in touch with us.