Due to the implementation of the new General Data Protection Regulation (GDPR), which came into effect for all of Europe on May 25, 2018, we have updated our privacy and data protection policies.
SIN·PAR is a brand that allows its users ("you") to purchase any of the products available through its website. SINPAR BCN S.L. ("we"), as the owner and data processing controller, manages and operates our website and mobile device version. By accessing our website and completing the purchase process, you agree to have read and understood this Privacy Policy, as well as the practices for the collection and management of information described herein.
Scope
This Privacy Policy provides a detailed and transparent description of our policy and practices regarding the collection, management, use, and disclosure of your personal data.
We are aware of the trust you place in us by providing us with your personal data. We want to emphasize our significant commitment to this trust, considering it of utmost importance. We are fully committed to handling your personal data with total security and confidentiality when you make purchases on our website or subscribe to our services.
Below, you will find the table of contents covering our Privacy Policy:
Collection of personal data
How we use your personal data
With whom we share your personal data
How long we keep your personal data
Cookies and other web technologies
Your rights
How we protect your personal data
External links
International transfers
Changes to this Privacy Policy
Data Protection Officer
How to contact us
1. Collection of personal data
The term "personal data" refers to any information about a person that enables their identification, whether directly or indirectly, including elements such as name and surname, phone number, postal and email addresses, date of birth, password, and payment information. Anonymous data (identity-deleted data) is not included.
In the course of our business activities, we collect and process personal data in various ways. This can occur through the information you provide directly or by recording your interaction with our services, for example, through the use of cookies on our website. Additionally, we may receive information from external sources.
You have the option not to provide us with your personal data. However, to complete a purchase and delivery on our website, it will be necessary for you to provide certain data. Also, we may need additional information if you wish to contact our Customer Service to resolve doubts or make inquiries.
What data do we request and retain directly? In case of making a purchase on our website, we will ask for and retain the following information: full name, phone number, complete address, email address, and a list of purchased products. If you choose to exclusively use our newsletter subscription services, we will only request your email address.
What data do we request but do not retain directly? In case of making a purchase on our website, we will request your payment details. It is important to note that the management of this information is carried out through the payment platform you have chosen. We do not view, store, or have access to this data. The selected payment platform handles this information with the utmost security and confidentiality. If you have questions about the treatment of this data, we recommend that you contact the chosen payment system provider on our website for detailed information on the security of handling this data. In any case, we guarantee the selection of completely secure payment platforms, recognized in the industry, and that comply with the highest guarantees in the storage and processing of information.
Below, we provide a more detailed breakdown of the type of information we collect from anyone visiting our website, making a visit, subscribing to our informational services, or making a purchase, either directly or indirectly:
Data you provide to us: We collect and store the information you provide to us through our website or other means, as detailed above.
Third-party data: In case of making a purchase on behalf of another person (for example, as a gift), it is necessary to provide the personal data of that person. You must obtain the consent of these individuals before sharing their personal data with us.
Information from other sources: We may also receive personal data about you from affiliated entities, our business partners, and independent third parties, which may be combined with the rest of the information we collect about you. For example, if you access our website through a link belonging to a site of one of our business partners and register with that partner, they may share with us the information you have provided, such as your contact details and profile. For instance: if you access third-party services (such as social media services) through our website or before visiting it, we may collect certain information, such as your name and surname, email address, and any other information that these services make available to us. We collaborate with our current and potential future partners to enhance and customize your experience on our website in accordance with the practices described in this Privacy Policy, always ensuring the highest security and confidentiality guarantees regarding your data.
Geographical location and other data extracted from your mobile device: When you access our website from your mobile device, we may obtain and use information from your device, generally for purposes similar to those mentioned in the previous section.
2. How we use your personal data
The personal information we obtain about you is used exclusively for specific purposes. These purposes include providing you with details about the brand, directing and managing our business and promotional activities (such as email campaigns, segmentation, retargeting, user profiling, and internal studies for brand reports and improvement).
As mentioned earlier, the processing of your personal data may also include user profiling activities. This involves using automated methods to process a person's data to assess particular aspects related to their preferences, interests, behavior, location, or movements. These actions aim to define customer profiles using our products and services, keep our website up-to-date and relevant (optimizing the user experience), drive our business, and develop our business strategy.
Likewise, we use your personal information within the framework of our recruitment process and to optimize the performance of the professional training of our teams.
Deactivation of your SIN·PAR account:
You can notify us of the removal of your data at the email hola@sinpar.es. The deactivation of your account will be communicated to you by email. Deactivating your account will not allow you to access your purchase history.
